Shirley Lunsford is the director of volunteer services. Please call 276-964-4915 to learn more.

VOLUNTEER REQUIREMENTS

· Volunteers must be at least 18 years old. Younger volunteers will be accepted only with the consent of a guardian.

· Volunteers must complete and sign an application and confidentiality form. AASC will check references.

· Volunteers must provide their own transportation.

· Volunteers must maintain a professional appearance while representing the agency.

· Volunteers must take responsibilities seriously. People count on volunteers to fulfill certain jobs, tasks, and assignments.

· Once a volunteer makes the commitment, he or she must be punctual, dependable and able to contact the director of volunteer services when unable to work.

· Volunteers are ethically and legally bound to maintain the confidentiality of any information gained through the program.

· Volunteers are expected to be loyal to the agency, its administrative officers and its staff while in the program.

· Volunteers may be dismissed for any violation of conduct, membership requirements, or inappropriate behavior.

· Volunteers should always be courteous, good-humored, and cooperative in all contacts with clients, visitors, staff, and fellow volunteers.

· Volunteers should never, under any circumstances, offer advice or counsel to a client unless trained to do so.

· Volunteers should refer any criticisms or complaints about the agency or its staff to the appropriate staff member and the director of volunteer services.

· Volunteers should not perform unauthorized services on behalf of the agency.

· Volunteers should not accept money or personal items from clients.

· Volunteers should report incidents (anything unusual or out of the ordinary which occurs during duty hours and causes injury) immediately to the director of volunteer services and/or immediate supervisor.